Privacy Policy for ShiftChat
Last Updated: November 13, 2024
Welcome to ShiftChat! ShiftChat is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our app.
1. Information We Collect
We collect information in the following categories to provide and improve ShiftChat’s features and services:
Personal Information: Information such as your name, email address, profile photo, and contact details provided when you create an account.
Messages and Content: Content you post, messages you send, and any files shared on ShiftChat, as well as metadata about this content, such as timestamps.
Usage Information: Information about your interactions with ShiftChat, such as the groups you join, the messages you view, and your preferences within the app.
Device and Connection Information: Information such as IP address, device identifiers, browser type, operating system, and connection details to enhance performance and security.
Cookies and Tracking Technologies: We may use cookies or similar technologies to improve user experience, gather analytics, and optimize ShiftChat’s features.
2. How We Use Your Information
ShiftChat uses the information collected for the following purposes:
Providing and Improving Services: To enable communication features, ensure platform stability, and add new features based on usage patterns.
Managing Accounts: To help users set up and personalize their accounts, manage settings, and handle support requests.
Security and Fraud Prevention: To protect our users’ information, monitor for unauthorized activity, and ensure compliance with our policies.
Communication and Notifications: To keep you updated on new features, changes to our policies, or other important information, and to send notifications related to your account or activity.
Legal Compliance: To comply with legal obligations and protect our rights or those of others.
3. Sharing Your Information
We may share your information under the following circumstances:
With Service Providers: We may share information with trusted third-party service providers who help us deliver and improve ShiftChat (e.g., hosting services, analytics providers).
For Legal Reasons: When required by law or necessary to protect our rights, we may disclose information in response to legal processes, such as subpoenas or court orders.
Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity involved in the transaction.
4. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including:
Access and Update: Access and update your account information directly within ShiftChat.
Delete Account and Data: Request deletion of your account and related data, as permitted by applicable law.
Communication Preferences: Manage your notification and communication preferences within app settings.
For further assistance, please contact us at [Your Contact Email].
5. Security of Your Information
We take reasonable measures to protect the information we collect from unauthorized access or disclosure. However, no system is entirely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you delete your account, we will delete your personal information, except where retention is required by law or necessary to resolve disputes.
7. Children's Privacy
ShiftChat is not intended for children under the age of [13/16], and we do not knowingly collect information from children. If we become aware of information collected from a child without parental consent, we will delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with the "Last Updated" date. Please review this page regularly for the latest on our privacy practices.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: support@shiftchat.co